About Us

About Framework IT

Helping businesses in Chicago and beyond optimize IT infrastructure and reduce costs for over a decade.

Who We Are

At Framework IT, we've been helping businesses with 10 to 200 employees stay competitive and secure in today’s digital world. We also offer managed services for smaller companies (under 10 employees) without any minimum requirements.

Our approach is simple: unreliable IT can hold your business back. You need a partner that doesn’t just fix problems — but prevents them.

We’ve developed a Business Optimization Process that uses best practices to identify weaknesses, reduce costs, and secure your systems. With vCIO consulting, 24/7 support, and tailored IT roadmaps, we make sure your technology is always aligned with your goals.

Why Choose Framework IT?

Incentive-Based Pricing

Our pricing model rewards you for adopting best practices. The better your technology and cybersecurity, the less you pay for managed IT services.

11 Guarantees

Including 100% satisfaction guarantee, 30-day money-back guarantee, and a try-before-you-commit trial of our services.

24/7 Monitoring & Support

We monitor your systems around the clock and fix issues before they become major problems or slow down your team.

Strategic vCIO Consulting

We align your IT with business goals and provide a clear long-term technology strategy.

Tailored IT Roadmaps

Every business is different. We build custom IT strategies designed for your specific needs and future growth.

Our Core Values

Teamwork We work together and for one another
Pride We believe in the importance of our work
Dynamic Life is always teaching, so we continue learning
Integrity Successful relationships require honesty
Open Minded We are open to new ideas

Meet Our Team

John Fakhoury
Founder & CEO
Adam Barney
President
Olivia Anderson
Principal
Chris Stachulak
vCIO Specialist
Christopher Graham
Director of Operations
Daniel Roth
Network Architect (Tier 3)
Ross Dolce
CFO
Marianne Barthel
Accounting Strategist I
Mark Selck
VP of Telephony
Alex Pilalis
IT Support Manager
Maggie Higgins
Operations Manager

Awards & Recognitions

MSP501 2024 Winner — Channel Futures
Best and Brightest Places to Work (2019–2024)
CRN MSP500 2023
Best Managed IT Services Provider — Digital.com
Inc. 500/5000 (7×)

What Our Clients Are Saying

"Framework IT is the most reliable MSP I have worked with in my 25 years in Office Management. They have completely elevated the level of service we receive."

— Chelsea Woodmansee, IL Supreme Court Commission

"We've been working with Framework for over 4 years now and their services and support are top notch. Our VCIO has been instrumental in enhancing our IT and security solutions."

— April Lickovitch, Lotus Marketing

"They are always super quick to get back to you (usually less than an hour). Everyone is always super nice and helpful. Every issue I've had has been resolved quickly and correctly."

— Tyler Kraus, Club Colors Buyer

"As a former owner of an MSP, I was blown away by their unique model. Their approach is transparent, fair, and tailored to fit the needs of businesses of all sizes."

— Mark Kennedy

Ready to Optimize Your IT?

Let’s talk about how proactive IT management can reduce costs, improve security, and help your business grow.

Book a Free Consultation